The Roborock S8 Pro Ultra is a fully automated robot vacuum and mop system. Its self-cleaning docking station handles all maintenance tasks – emptying the dustbin, washing and drying the mopping pad, and refilling water. The robot intelligently adapts to different surfaces with automatic mop lifting and adjustable suction power.
How does the automatic docking station work?
The docking station performs four main functions: automatically empties the dust bin into a large disposable bag, washes and rinses the mopping pad, dries the pad using heated air, and automatically refills the robot’s clean water tank before each mopping session.
What maintenance is required after cleaning?
You need to regularly empty the dirty water tank and refill the clean water tank in the docking station. The disposable dust bag in the station also requires replacement, typically every 2-3 months depending on usage intensity.
Can the robot clean high-pile carpets?
Yes, the robot features an automatic mop lifting system. When it detects a carpet, it raises the mopping pad and increases suction power for effective carpet cleaning.
How loud is the device during operation?
The noise level reaches approximately 72 decibels in maximum power mode on carpets. When cleaning hard surfaces with mopping function enabled, the device operates significantly quieter.
Can I use regular cleaning solutions?
No, the manufacturer recommends using only original Roborock cleaning concentrate. Using other cleaning solutions may damage the system and void the warranty.
How often should I clean the water tanks?
It’s recommended to rinse both clean and dirty water tanks with warm water after every 2-3 cleaning sessions. The internal dust bin can be washed with water but must be completely dry before reinstalling.
What should I do if I have Wi-Fi connection issues?
Ensure your router is operating on 2.4 GHz frequency. Restart both your router and the docking station, and verify you’re entering the correct password. For persistent connection problems, contact Roborock support.
Where can I purchase original accessories?
Original accessories are available on the official Roborock website, Amazon, and other authorized retailers. We recommend using only compatible accessories to ensure proper device operation.
How do I set up automatic scheduled cleaning?
Open the Roborock app, navigate to the schedule section, and set your preferred cleaning days and times. The robot will automatically perform cleaning and return to the dock for maintenance and charging.
What should I do if the robot doesn’t return to the dock?
Ensure there’s clear space around the docking station – at least 5 feet in front and 1.5 feet on each side. Clean the sensors on the robot and the contacts on the docking station. Check if the path to the station is obstructed.
What warranty is provided with the device?
The standard warranty is 1 year from the purchase date. We recommend registering your device on the official website and keeping your receipt for potential warranty service.