Samsung RF28R7351SG – Frequently Asked Questions

What is the Samsung RF28R7351SG?

The Samsung RF28R7351SG is a 28 cubic foot 4-Door French Door Refrigerator with a FlexZone drawer and Wi-Fi connectivity. It features a sleek black stainless steel design, along with smart features like Food Showcase and the ability to connect to smart home systems via the SmartThings app.

What is the capacity of the Samsung RF28R7351SG?

The RF28R7351SG has a total capacity of 28 cubic feet, with 18.4 cubic feet for the fridge and 9.6 cubic feet for the freezer, offering ample storage for both fresh and frozen items.

How does the FlexZone Drawer work?

The FlexZone Drawer is a versatile compartment that can be set to different temperatures, allowing you to store items such as deli meats, beverages, or snacks. It offers four temperature settings: Meat/Fish, Cold Drinks, Deli/Snacks, and Wine/Party Dishes.

What is the Food Showcase feature?

The Food Showcase is a door-in-door design that allows easy access to frequently used items without opening the main refrigerator door. It helps save energy by limiting the cold air loss when accessing common items like drinks or snacks.

Does the Samsung RF28R7351SG have Wi-Fi connectivity?

Yes, the RF28R7351SG comes with Wi-Fi connectivity. It allows you to monitor and control the refrigerator remotely via the SmartThings app, giving you real-time information about temperature settings, alerts, and other functions.

How does the ice maker work on the RF28R7351SG?

The refrigerator features a built-in Ice Max ice maker that can produce up to 4.2 lbs of ice per day. It stores up to 5.5 lbs of ice, ensuring you always have ice on hand for your drinks.

What kind of cooling technology does the RF28R7351SG use?

The Samsung RF28R7351SG uses Twin Cooling Plus technology, which keeps the refrigerator and freezer sections independently cooled. This system helps maintain optimal humidity levels, preventing freezer burn and keeping fruits and vegetables fresher for longer.

Is there a water dispenser in the Samsung RF28R7351SG?

Yes, the refrigerator features an external water and ice dispenser. It offers filtered water and cubed or crushed ice, all accessible without opening the doors.

How often do I need to replace the water filter?

The water filter should be replaced every six months or when the filter indicator light turns on, ensuring the water and ice remain fresh and clean.

Does the RF28R7351SG have a door alarm?

Yes, the refrigerator is equipped with a door alarm that alerts you if any door is left open for an extended period, helping to preserve energy and maintain the correct internal temperature.

How do I adjust the temperature of the fridge and freezer?

The temperature settings can be adjusted through the control panel located on the inside of the refrigerator. You can set the fridge between 34°F and 44°F, and the freezer between -5°F and 5°F.

What is the LED lighting system?

The RF28R7351SG uses high-efficiency LED lighting, which illuminates the interior of the refrigerator and freezer. It provides bright, even lighting while consuming less energy than traditional bulbs.

Can I control the Samsung RF28R7351SG with my smartphone?

Yes, with the SmartThings app, you can control various functions of the refrigerator from your smartphone, including monitoring temperature settings, receiving alerts, and diagnosing potential issues remotely.

What is the warranty on the Samsung RF28R7351SG?

The RF28R7351SG comes with a 1-year limited warranty on parts and labor, 5 years on sealed system components, and 10 years on the digital inverter compressor.

How do I clean the Samsung RF28R7351SG?

For regular cleaning, use a soft cloth and mild detergent to clean the exterior. Avoid using harsh chemicals or abrasives. The interior can be wiped with a damp cloth, and the shelves and bins can be removed and washed with warm, soapy water.

What does the Power Freeze function do?

The Power Freeze function quickly lowers the freezer temperature to speed up the freezing process. It’s ideal for when you need to freeze a large amount of food quickly or when you need to make ice faster.

What does the Power Cool function do?

The Power Cool function rapidly cools the fridge by lowering the temperature temporarily. It’s useful when you need to cool down groceries quickly after placing them in the refrigerator.

How do I reset the filter light on the RF28R7351SG?

After replacing the water filter, press and hold the “Filter Reset” button for 3 seconds to reset the indicator light.

Does the RF28R7351SG have fingerprint-resistant coating?

Yes, the black stainless steel finish is fingerprint-resistant, which helps keep the exterior of the refrigerator looking clean and smudge-free.

Can I customize the shelving in the Samsung RF28R7351SG?

Yes, the refrigerator features adjustable shelves and door bins, allowing you to customize the storage layout to fit larger items or rearrange based on your needs.

How energy efficient is the Samsung RF28R7351SG?

The RF28R7351SG is Energy Star certified, which means it meets or exceeds federal energy efficiency standards, helping you save on electricity bills while reducing environmental impact.